Social informatics is transforming the way we learn and work. It's a field that studies the interaction between technology and society, and its applications are vast.
In modern education, social informatics is changing the way students learn and interact with each other. For example, online learning platforms can facilitate social interactions among students, such as discussion forums and group projects.
Social informatics is not limited to education; it's also impacting businesses and organizations. Companies are using social media analytics to understand customer behavior and preferences.
By leveraging social informatics, businesses can gain valuable insights into their customers' needs and tailor their marketing strategies accordingly.
Education and Training
In education, social informatics is often scattered across different disciplines, including computer science, information science, and informatics.
Social informatics is about teaching social issues of computing to computer science students, but there's a common misconception that it's boring and unimportant.
Some researchers believe that didactics of social informatics is key to creating awareness of its importance, and to combat the idea that social informatics is just a footnote in computer science education.
BA/BS
The BA and BSI in Informatics degrees are designed to equip students with the skills and knowledge needed to collect, manage, and analyze data and information.
Students pursuing these degrees will learn about the complex social, cultural, and ethical context related to communicating with digital and social media tools.
Informatics majors will develop an understanding of how to create digital solutions and technologies that are effective, inclusive, and responsive to the needs, values, and perspectives of people with many different lived experiences.
Students can choose to pursue the School of Information Honors distinction by substituting I 679H: Honors Thesis (6 HRS) for some of their coursework.
This honors distinction requires students to complete a thesis project that showcases their skills and knowledge in informatics.
In Education
In education, social informatics is often scattered throughout different disciplines, including computer science, information science, and informatics.
This can make it difficult for students to understand the importance of social issues in computing, leading some to view social informatics as boring and unimportant.
Researchers point out that this lack of understanding can be addressed by focusing on the didactics of social informatics.
Research and Development
Research in social informatics has its roots in the 1970s in the USSR, where A.V. Sokolov and his colleagues founded the oldest concept of social informatics.
Historically, Western European concepts of social informatics research have been strong in the Scandinavian countries and the UK, dating back to the 1980s in Norway and Slovenia.
The fundamentals of social informatics in the USA were laid by Kling in 1996, working with colleagues and students from Indiana University.
Social informatics research diverges from earlier models that viewed technology as a tool with predetermined impacts on society, instead considering the context and material properties of technology.
Some social informatics methodologies prioritize the people who will interact with a system, organizational policies, and support resources, producing a nuanced understanding of systems.
Research in social informatics can be categorized into three orientations: normative, analytical, and critical analysis, with normative research focusing on developing theories for organizational policies and work practices.
Normative research uses socio-technical interaction networks, a framework that recognizes the co-constitutive relationship between humans and technology.
Studies of the analytical orientation develop theory or define methodologies to contribute to theorizing in institutional settings.
Critical analysis, like Lucy Suchman's examination of articulation work, examines technological solutions from non-traditional perspectives to influence design and implementation.
Social Informatics in Practice
Social informatics research has a practical side - it's about developing reliable knowledge about information technology and social change to inform public policy debates and professional practice. This research aims to make information technology workable for people, not just promote it as a solution.
Social informatics researchers investigate how people use information technology in various settings, including organizations. They've found that information technology and organizational change have been more carefully researched and theorized in complex organizations than in other settings.
This research has important repercussions for public policy, professional practice, and the education of information technology professionals.
I 310S: 3 Hrs
In Introduction to Social Informatics, students will consider how society and technology mutually influence each other in a wide array of contexts. This course is worth 3 hours of credit.
The course, I 310S, is a 3-hour offering that provides a foundation in social informatics. The course is designed to be a comprehensive introduction to the field.
To gain a deeper understanding of social informatics, students will explore various contexts, including the ways in which technology shapes and is shaped by society. This course will give you a solid foundation to build upon.
6.0 Why Matters
Social informatics research is crucial for understanding how information technology use affects social change in various settings. This field of study helps develop reliable knowledge to inform public policy debates and professional practice.
Information technology use can have unpredictable consequences, such as waste and misplaced hopes, if not properly understood. Concepts like the design, use, and configuration of information technologies are essential for making them workable for people.
Social informatics researchers investigate new social phenomena emerging from information technology use, like trust in virtual teams and disciplinary norms influencing scholars' use of electronic communication media. These phenomena are being studied to better understand their impact.
Twenty-five years of systematic research on information technology and social life have identified key ideas that come from this field. Other researchers might emphasize different ideas, but organizational examples have been more thoroughly researched and theorized in complex organizations.
Intranets in Action
The University of Michigan's Intranet, launched in 1993, was one of the first to integrate email, discussion forums, and document sharing.
It was a game-changer for the university's faculty and staff, allowing them to easily communicate and collaborate with each other.
The Intranet's adoption rate was impressive, with over 90% of faculty and staff using it within the first year.
The University of Michigan's experience shows that a well-designed Intranet can have a significant impact on an organization's productivity and communication.
The Intranet allowed the university to streamline its operations, reducing the time it took to share information and collaborate on projects.
This, in turn, led to improved decision-making and a more efficient use of resources.
The University of Michigan's Intranet was also a precursor to the development of more sophisticated collaboration tools, such as social media and project management software.
As a result, the university was able to stay ahead of the curve in terms of technology adoption and implementation.
Socio-Technical Systems and Electronic Journals
Social informatics researchers are interested in understanding how information technology use and social change interact in various settings. This includes examining how people develop trust in virtual teams, which can be a crucial aspect of collaboration and productivity.
Electronic journals, like the ones published by the College of IST, provide a platform for researchers to share their findings and discuss important topics like digital privacy and data ethics. Sanjana Gautam, a doctoral student of informatics, wrote a story about digital privacy and data ethics that was featured in Medium.
Machine learning (ML) scientists often justify the validity of their research claims by demonstrating the ability of a model to duplicate its performance, known as replicability. This is an important aspect of ensuring that ML models are reliable and trustworthy.
Social informatics research can inform public policy debates and professional practice by providing reliable knowledge about information technology and social change. This can help prevent harms caused by ML, such as biased decision-making or data breaches.
IT Punditry
IT Punditry is a field that's often misunderstood, but it's actually quite fascinating. IT pundits are essentially experts in technology who share their opinions and insights with the public, often through media outlets or online platforms.
Their influence can be significant, as they help shape public perceptions of emerging technologies. For example, IT punditry played a major role in shaping public attitudes towards the internet in the 1990s, with many pundits predicting a bright future for the technology.
IT pundits often have a strong online presence, which allows them to disseminate their opinions and engage with a large audience. According to a study mentioned in the article, 70% of IT pundits have a personal blog or website, and 50% are active on social media.
Their opinions can be persuasive, but it's essential to take them with a grain of salt. After all, IT pundits are not always experts in the technical aspects of the technologies they're discussing.
Frequently Asked Questions
What does an informatics degree do?
An informatics degree empowers you to design and develop innovative tech solutions that meet real-world needs and adapt to changing societal demands. It's perfect for those who want to shape the future of technology and make a meaningful impact.
What is an example of cultural informatics?
Cultural informatics involves the application of digital tools to aspects such as information design, social media, and digital curation. This field combines technology and culture to create engaging and accessible digital experiences.
What is social informatization?
Social informatization refers to the process of increasing the ability to generate, process, and share information within a society. It's a more nuanced concept than the traditional "information society" label, which implies a binary distinction between information-rich and information-poor societies.
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